While this may surprise you, the wisest thing you can say to a client is: “I’d like to assure you that you may lose money in about three of the next 10 years, regardless of where you invest. My job is making sure those years don’t ruin your plans.”
As advisors, we tend to adroitly sidestep the topic of losses. Clients don’t hire us to lose money; yet, we know that at some point, it will happen. We have cursory conversations about risk tolerance and the ubiquitous cautions about how “past performance is no guarantee of future success,” but few advisors prepare clients for losses forcefully and well in advance.